Feature Requests

YouTube would be a great addition to the existing links. It is a massive platform, and drives lots of sales and revenue, meaning that it could offer residual benefits to our customers by driving more sales and traffic back to them, increasing the value of the branded tracking page as a product.

The customer wants to know the quote# because they can use it to dispute rates with carriers that end up higher on the carrier bill

Searching for "absorbent" doesn't find the commodity because its not capitalized like the preset "Absorbent"

When using ShipHawk in NetSuite on transactions from only some subsidiaries but not others, I need to manually edit script deployments to restrict the subsidiary scope in the "Audience" area. There should be a multi-select field in the "ShipHawk Settings" custom record that lets the customer specify which NetSuite subsidiaries should be scoped into the ShipHawk bundle globally. This keeps settings consolidated, and allows a role with permissions to update the ShipHawk Settings custom record to modify scoped subsidiaries, instead of needing to locate a user with a role with access to Script Deployments.

Currently, we are able to check which carrier service is selected when we hover on carrier service and it will be displayed, please take a look at the recorded screen https://recordit.co/GuarKUTMMD But it's not fit for some of our customers because it's not practical as guys on the warehouse don’t touch the screen or a mouse when they ship, only the scanner.

The client wanted to have the ability to use their UPS non-resident importer status for shipments to Canada.

User should be able to see the tote number column on the orders history page

The user should be able to create extra notifications/caution pop-up messages based on some order attributes like reference numbers or requested shipping method. For example, when the reference says that the order should be Expedited - it requires additional attention and should be shipped carefully to meet all the meaning that EXPEDITED has. In order to identify that the order needs extra care - the caution message will pop-up or any other signal may appear to attract user's attention.

I need to see which user verified each item for each shipment so that I have a clear papertrail of who did what.